Utility Billing

Process

The Utility Billing service is to bill for services provided for Sewer, Water, Drainage, and Garbage/Transfer Stations outside of taxation. 

Depending on the Electoral Area, there may be different services provided within each area; not all taxpayers in the same Electoral Area are included in the same service.  

For more information on how each service area is funded, visit Have Your Say – Financial Plan. 

Payments

There are a number of different ways to pay your utility bill:

  • Online through your myFVRD profile using your account number and access code in the top right corner of your utility bill.
  • Online banking by adding the Fraser Valley Regional District as a payee.
  • By cheque, including the bottom portion of your invoice. Cheques should be made out to Fraser Valley Regional District, 1-45950 Cheam Avenue, Chilliwack, BC V2P 1N6
  • In-person: The office is open Monday to Friday from 8:30 am to 4:30 pm, except for statutory holidays. The limit for Visa/MasterCard payments is $2,000.
  • Drop off your cheque after hours by using the mail drop slot at the main entrance doors.

Postdated cheques are acceptable.
NSF cheques received will be charged a service fee of $25.

Unpaid invoices: Please note that if a utility bill remains unpaid by December 31, the outstanding amount is legislatively required to be transferred to your property taxes.

If you did not receive your invoice, please contact info.finance@fvrd.ca

Rates

Utility billing rates are set by bylaw and are updated as required by the approved Financial Plan. 

Rates (Residential)